There are two types of notifications in CallPage:
1. E-mail notifications: sent via e-mail to the address that has been assigned to a consultant in the "My Team" tab.
Available email notifications:
Daily reports
Weekly reports
Monthly reports
The above three reports can only be received by the account owner and agents with the administrator role. All consultants who have assigned email addresses (they have CallPage subaccounts) can receive other notifications.
Missed call
New call
New scheduled call
Scheduled call failed
Custom fields completed by a visitor
New message
2. Push notifications: sent via the application, presented in the web browser:
Available push notifications:
New Call Completed
Call completed
A visitor left additional data
New scheduled call
Updates from CallPage
New widget installed
New message
Call missed
1. To enable or disable notifications in your CallPage dashboard:o to the "My Team" tab -> Edit the teammate:
2. Then click the "Notifications" tab. In this tab, select or unmark the reports you are interested in and click the "Save" button:
Summary: Daily, weekly, and monthly reports can only be received by CallPage account owners and agents with the administrator role. All other notifications can be sent to agents who have assigned e-mail addresses.