Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. It is an online help desk software that integrates traditional support channels such as email, phone, chat and the web with new social channels such as Twitter and Facebook. It is a customer support software that offers everything a business needs.
How does it work:
Your leads from CallPage are saved automatically in the Freshdesk dashboard.
All of your custom fields filled by prospects are saved in the Freshdesk dashboard too.
All your contacts from CallPage are saved with CallPage tag, so you can easily find them.
Check out some examples below:
Leads saved in Freshdesk dashboard Contacts tab:
Custom fields (name and e-mail) filled in the widget popup are automatically displayed in contact’s details:
Find your Callpage leads using tags and filter:
Click here how to integrate with Freshdesk!
In case of any questions, please contact us - we will assist you with managing your integrations.