When you create subaccount you can determine the access level of it. There are the following options:
Consultant - consultant has access to calls and recordings handled by her/him
Manager - has access to all calls and recordings within the framework of his widgets.
Editor - can edit his widgets and has access to all his calls and recordings (like Manager)
Admin - admin has access to everything except billing
You can choose access level while adding new user (My team tab >> Add user) or editing existing subaccount (My team >> Choose user from the list and click pencil icon next to user >> Edit.