Caller ID is available from Premium plan. There are few options:

CallPage numbers - both - manager and  client will see CallPage number

Managers - each manager receives a call with his own number as a caller ID; customer receives with answered manager's number

Custom number - both manager and customer receives a call with the same custom number as a caller ID

Custom number/Customer - managers receive a call with customer's number as a caller ID; customer receives a call with a specified number as a caller ID

Customer - managers receive a call with customer's number as a caller ID; customer receives with answered manager's number

 

 

To choose one of available options please go to Widgets >> Edit widget (pencil icon) >> Settings >> Call settings >> Caller ID. Then choose an option and save changes.

Please note that if you choose any option other than CallPage numbers you need to verify the number. You can verify number by SMS or a phone call. To do it please go to My team tab and click Verify next to manager.

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