If a pop‑up appears automatically, it means that one or more scoring rules are activating it without any user interaction.
How to make the pop‑up appear only after clicking the headset?
To prevent automatic pop‑ups, delete the scoring rules that trigger them. After this change, the pop‑up will appear only when the headset is clicked.
Where to manage scoring rules?
You can manage scoring rules in the admin panel. Detailed information about what scoring rules are and how to configure them can be found in a separate article:
This allows you to fully control when pop-ups are displayed and adjust their behavior to your users’ needs.