All Collections
FAQ
What is Press Digit Mode?
What is Press Digit Mode?
Piotr Wiśniewski avatar
Written by Piotr Wiśniewski
Updated this week

This feature has been created to omit redirecting visitors to IVR or answering machines. If you use Press Digit Mode calls are answered by agents only after clicking any digit. (e.g. “5”).

You will find this option in Widgets >> Edit widget settings >> Calls>> General settings.

 

Did this answer your question?