Besides consultants, who pick up the phone, you can also create a sub-account to which you can assign an email address. This additional function on your account can make contact with the leads easier. You can add a new sub-account in the Team tab.
Go to the My team tab:
2. Choose the option Add Consultant:
3. In General Setting you need to click Sub-account, type E-mail adres for the new
sub-account and choose the Role. Remember to save changes
by clicking Create: