By Adriana and 1 other2 authors11 articles
How to add agents?Start managing your team by adding your consultants!
How to add a User license?Check how to add a sub-account.
How to delete an agent?
How to set up working hours?You can choose the days and working hours of your agents. You can also set breaks in their daily schedule.
How to change your agent’s phone number?If you would like to edit your agent's phone number, choose the Team tab and enter a new phone number.
How to edit an agent?Change the existing settings of your agent.
How to manage CallPage notifications?Find out how to manage CallPage notifications
How to add days off?Set days off for your agents.
How to assign agents to your group?Get familiar with groups to set up graphic or voice IVR!
How to create departments?Find out how you can create sections on a widget.
How to use filters?Filters help you quickly look up information that you're interested in.