My team
By Adriana and 1 other2 authors11 articles
- How to add agents?Start managing your team by adding your consultants!
- How to add a User license?Check how to add a sub-account.
- How to delete an agent?
- How to set up working hours?You can choose the days and working hours of your agents. You can also set breaks in their daily schedule.
- How to change your agent’s phone number?If you would like to edit your agent's phone number, choose the Team tab and enter a new phone number.
- How to edit an agent?Change the existing settings of your agent.
- How to manage CallPage notifications?Find out how to manage CallPage notifications
- How to add days off?Set days off for your agents.
- How to assign agents to your group?Get familiar with groups to set up graphic or voice IVR!
- How to create departments?Find out how you can create sections on a widget.
- How to use filters?Filters help you quickly look up information that you're interested in.