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How to Set Up Outbound Calls with AI Voice Agent via Zapier

With the CallPage and Zapier integration, you can automatically initiate outbound calls via AI Voice Agent. This allows you to trigger calls from various sources, such as CRM systems, Online forms, Spreadsheets

Adriana Świerczek avatar
Written by Adriana Świerczek
Updated today

Note: The first step is to ensure your CallPage account is connected to Zapier. Instructions can be found here: CallPage Integration with Zapier

Important Information:

  • Free Zapier plan: allows up to 100 actions per month.

  • Alternative – CallPage API: free and unlimited, giving you full control over your calls. Setup instructions are here: CallPage API Documentation

Step 1: Log in to Zapier and Start a New Zap

  1. Log in to your account: https://zapier.com/app/login

  2. Click “Make a Zap” to start creating a new workflow.

Step 2: Select a Trigger

  • Choose the app that will initiate the call (e.g., CRM, Google Sheets, online form).

  • Configure the trigger according to your needs, for example:

    • New lead in CRM

    • Form submission

    • New row added in Google Sheets

Tip: Plan which events should trigger calls to avoid accidental calls.

Step 3: Add CallPage Action – “Create Call”

  1. Select CallPage as the action app.

  2. Choose “Create Call” – this allows the AI Voice Agent to call the specified number.

  3. Fill in the required information:

    • Phone Number – in international format, e.g., +48…

    • Widget or virtual number – select the call source

  4. Test the setup using “Test & Continue” to make sure the call is initiated.

Tip: If the test fails, double-check the phone number format and widget settings.


Step 4: Turn on the Zap and Test the Workflow

  • Click “Turn on Zap” to activate the workflow.

  • Give your Zap a memorable name.

  • Test the call in real conditions, e.g., by adding a test lead to your CRM.

Best Practices

  • International phone format: +48, +1, etc. – incorrect format may prevent the call.

  • Call tracking: log completed calls in CRM or Google Sheets.

  • API security: use the API key generated by your CallPage administrator.

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