In this article, you will learn how to manage your CallPage subscription: Upgrade to a paid plan or cancel your plan.
Please note: You have to be an Owner of CallPage account to manage subscriptions.
How to Subscribe to a Paid Plan?
Looking to subscribe after CallPage free trial to a paid plan? That's great news!
You can easily do it in your CallPage account.
Login to your CallPage account and navigate to Billing Tab.
Click on Change Plan
Then choose the Plan that’s right for your business (please note, currency depends on your region):
Fill out your Company data if you want to purchase as a Company or Personal data if you're buying as a Person to receive the correct invoice. Select the type of subscription (monthly or annually) and click on Proceed to payment
Enter your card details in the pop-up field and click Subscribe.
Voilà, you've done it :)
Please note: Customers in some countries paying by credit card may be required to use two-factor authentication during checkout. You can confirm it by clicking the blue button in the message sent to the email address of the account's owner.
Should you have any trouble during check out, feel free to email us at support@callpage.io, and we will be happy to help you.
How to manage payment methods?
If your credit / debit card is about to expire, or you would like to change your payment card, you can easily manage it in your CallPage account.
In Billing Tab you can Edit card details or Change the default card if you have added several
If you would like to Edit card details, just click Edit and insert the correct card details.
If you have already added several credit /debit cards, you can just select the default one by clicking on Change the default card.
If you have any queestions, or need assistance just drop us an email at support@callpage.io, and we will be happy to help you.
Please note: In case your card validity is about to expire, you will receive an e-mail with a respective reminder:
How to Cancel CallPage subscription?
In case you would like to cancel your CallPage subscription, we highly recommend contacting your CallPage Customer Success Manager first, as once canceled you will no longer be able to generate leads from your website.
If you are facing any problem with your CallPage account, our team is always available to help you with solving your problems, setting up your account & integrations. So, you can always schedule a one-to-one problem-solving call with one of our team members. Just drop us an email at support@callpage.io, and we will be happy to help you.
However, if you decided to cancel your plan, you can do it in Billing Tab by clicking Cancel Plan.
Please note: Upon account cancellation, you don't get a refund for your past payments. Your card is not charged from next the billing cycle. However, you will still be able to use your CallPage Plan until the end of the current billing cycle.