CallPage

Piotr Wiśniewski

Bogdan Tyskyy

Adriana Świerczek

Get to know the available features of your CallPage panel!

Inside CallPage Panel

Check where to find the amount of available leads.

How to check the number of leads available?

If you would like to listen to calls' recording you need to go to the Lead tab.

How to check call recordings?

If you don't want a lead to appear on your lead’s list, you can easily remove the lead  from the Callpage panel.

How to delete the lead?

Another feature that makes data management easier and faster in the Callpage panel is adding the notes about your leads.

How to add a note about the lead?

You can also create tags describing your leads in the CallPage panel.

How to tag the lead?

In the Callpage panel you can easily check where your potential customer is located. This information you can find in the Leads tab.

How to check your lead’s location?

Check where can you find your lead’s web sources.

How to check your lead’s web sources?

Check how you can call back in your leads in your CallPage panel.

How to call back to the user using the CallPage panel?

Check how you can cancel the call back request in your CallPage panel.

How to delete the callback request?

You can easily check what time your client ordered the call back.

How to check what time the user wants to receive the callback?

In this article you can find out how to read messages left by your leads in the CallPage panel.

How to read messages left by the user?

Check how to block and unblock phone numbers.

How to block and unblock phone numbers?

Leads

Start managing your team by adding your consultants!

How to add consultants?

How to add a sub-account?

How to delete consultant?

You can choose the days and working hours of your consultants. You can also set breaks in their daily schedule.

How to set up working hours?

If you would like to edit your consultant's phone number, choose the Team tab and enter a new phone number.

How to change your consultant’s phone number?

Change the existing settings of your consultant.

How to edit a consultant?

Find out how to manage CallPage notifications

How to manage CallPage notifications?

How to add days off?

Get familiar with groups to set up graphic or voice IVR!

How to assign consultant to your group?

Find out how you can create sections on a widget.

How to create departments?

Filters help you quickly look up information that you're interested in.

How to use filters?

My team

If you don’t want the widget to be displayed on your website after consultants' working hours, you can turn off the widget.

How to turn off the widget after the Call Operators' working hours?

Calls’ recording option is available if you have a Professional, Premium or Individual plan.

How to turn on calls’ recording?

Check how to turn on and turn off widget on mobile devices.

How to turn on and turn off widget on mobile devices?

They are going to be your new best friend! Learn how to use them,

Heard of scoring rules yet?

Check how can you change the widget window’s language?

How to change the widget window’s language?

Check how to change the domain assigned to the widget.

How to change the domain assigned to the widget?

Check how to edit the text in the pop-up window and personalize the messages to your audience.

How to change the text in the pop-up window?

You can edit the marketing consent text depending on your needs and business profile. You can easily make changes in the Widgets tab.

How to customize marketing agreement in the pop-up window?

If you don’t want to have your country flag appearing in the pop-up window, you can easily disable it in the Widgets tab.

How to turn off flags on the pop-up?

The statistics shown on the widget perform a marketing function. They show the visitors on your website the interest in using Callpage.

Statistics - what they measure and how to turn them off?

Your potential customers have three options for contact with you: instant call back, scheduled call for later and leaving a message.

How to turn off some of the contact’s forms on the pop-up window?

You can change the number that displays on the pop-up in the Widget settings.

How to change the suggested number format?

Check how to change the pop-up text while the departments are set up

How to change the pop-up text while the departments are set up?

You can easily withdraw your consent to share your analytics data from your website for CallPage in the Widgets tab.

How to withdraw consent to sharing my analytics data with CallPage company?

Widgets tab

Widgets

In this article, you can find out how to encourage your website visitors to schedule a meeting with your company.

Meetings tab

Learn how to integrate your Zoom to CallPage to get access to the Meetings function.

How to connect CallPage with Zoom?

Learn how to assign the right person to handle the meeting depending on the information left by the user

How to distribute Meetings among team members.

Meetings

Learn how to get mobile, local or toll-free number for your company

How to order CallPage Virtual Number?

Learn more about IVR, Call Queuing, Call Scheduling

How to configure Virtual Call Center?

Virtual Call Center

How to configure Call Tracking in CallPage?

Check how to install a Dynamic Call Tracking code on your website.

How to install a Dynamic Call Tracking code on your website?

Call Tracking

Learn how to upgrade to a CallPage paid plan, manage payment method or cancel subscription

How to manage CallPage subscription?

In this article you will learn how to use promo codes when subscribing to your CallPage Plan

How to use promo codes?

If you would like to change your invoice details, you can do so in the Billing tab.